Frequently Asked Questions

See our FAQ page for more information, if your question is not answered please feel free to reach out!

Hutsy is pre-paid card that comes with a companion application that runs on the Visa network. You are able to use your Hutsy card at all merchants just like you wold a regular credit card. You are able to load your Hutsy account via e-Transfer from your regular bank account, or loading through an existing Visa debit card. We will be working to have a feature to allow your work’s payroll directly deposited into your Hutsy account.

What’s Hutsy’s mission?

Hutsy was created to make financial wellness achievable for everyone, regardless of their background or financial situation. Our goal is to help Canadians build and establish credit while educating them on financial topics to help our users save money.

Is Hutsy holding onto my funds?

Hutsy has partnered with Peoples Group, a Canadian chartered bank. Peoples Group is federally regulated bank to hold any money you load onto your Hutsy card. In the rare event anything where to happen to Hutsy (we stress rare!) your money would be held safe and you would be able to access your funds through Peoples Group.

If everything is free, how does Hutsy make money?

Hutsy makes money from the interchange fee charged on card transactions. Every time you use your Hutsy Card for purchases and paying bills, Visa processes the transaction and charges an interchange fee to merchants for the service. Hutsy receives a portion of this fee.

Who can use Hutsy?

Canadian’s residents 18 years and older. While Hutsy cards work all over the country, currently we can only offer accounts to residents of Ontario or British Columbia with a valid SIN, living in the provinces of Ontario or British Columbia. Eventually we would like to expand Canada wide.

Hutsy Fees

1. $1.00 Inactivity fee: This monthly fee is applied to accounts that have been open for 13 months and inactive for 6 months. “Inactive accounts” are defined as accounts that have not made any transactions or loaded money onto the account. So, just make sure to load your account or make a purchase every 6 months to avoid the charge.

2. Foreign Transaction Fees (FX fees): With a regular Hutsy account, you will be charged 1.5% on non-Canadian transactions made with your Hutsy card.

3. 75¢ Visa Direct Load Fee per transaction (for transactions of or under $300).